AI Bartenders That Recognize Regulars Are Coming In The Near Future
In the ever-evolving world of technology, artificial intelligence (AI) has emerged as a powerful force, revolutionizing various industries. From healthcare to finance, AI’s capabilities seem limitless. It’s also shaking things…
In the ever-evolving world of technology, artificial intelligence (AI) has emerged as a powerful force, revolutionizing various industries. From healthcare to finance, AI's capabilities seem limitless. It's also shaking things up in the world of bartending. In the future, artificial intelligence might be able to handle customers' orders at bars and even identify regular patrons. This shift is expected to occur gradually as the food and hospitality industries begin to embrace AI integration in their daily operations.
As reported by Fox News, Glenn Tait, the product director of Zonal, a tech firm in the UK catering to the hospitality industry, outlined six major ways AI is going to revolutionize the food and hospitality sector.
The product director of Zonal says AI will shape the industry in six game-changing ways.
AI will automate restaurant bookings and handle customer responses while improving stock management. AI's hyper-personalization will provide tailor-made interactions, which customize the customer experience. And there will be no more equipment breakdowns with AI's predictive maintenance, according to Tait. Lastly, AI bartenders will have facial recognition.
The hospitality industry is slowly embracing AI and Tait emphasized its potential. The hope is that it will streamline work and improve customer experiences. He also pointed out how AI can analyze data at lightning speed. While many fear a "Terminator-style" future, Tait noted that AI is already incorporated into our daily lives. We encounter AI in various forms, like facial recognition technology and fully automated vehicles.
"This technology can in fact, work in the background to help pubs, bars and restaurants create better experiences for their customers – without taking over the experience," Tait said to Fox News Digital. "We still need the human touch in hospitality, but using AI can save staff valuable time by streamlining processes and managing workflows, which leaves operators and staff with the headspace to focus on what they do best – delivering exceptional customer service."
Eighty percent of customers, according to Tait, want restaurants and bars to somehow personalize their experiences, and AI offers the opportunity for a machine to record patrons’ preferences to rely on when a customer returns.
