Taylor Swift Calls Out The Ticketmaster Handling Of The Eras Tour Tickets

Taylor Swift is calling out Ticketmaster for canceling the public on-sale of her highly anticipated "Eras Tour" yesterday (November 17). Ticketmaster said that more than 2 million tickets were sold on Tuesday — the most ever sold for an artist in a single day. That, they say, caused a near meltdown of its website. That unprecedented demand, combined with a “staggering number of bot attacks as well as fans who didn’t have invite codes” drove “unprecedented traffic” to its site and broke it, the company said.

Swift called out the company on her Instagram Stories Friday (November 18) for their service: "Well. It goes without saying that I'm extremely protective of my fans. We've been doing this for decades together and over the years, I've brought so many elements of my career in house. I've done this SPECIFICALLY to improve the quality of my fans' experience by doing it myself or with my team who care as much about my fans as I do. It's really difficult for me to trust an outside entity with these relationships and loyalties, and excruciating for me to just watch mistakes happen with no recourse."

"There are a multitude of reasons why people had such a hard time trying to get tickets and I'm trying to figure out how this situation can be improved moving forward. I'm not going to make excuses for anyone because we asked them multiple times, if they could handle this kind of demand and we were assured they could. It's truly amazing that 2.4 million people got tickets, but it really pisses me off that a lot of them feel like they went through several bear attacks to get them."

Finally, she thanked her Swifties for their support despite the letdown: "And to those who didn't get tickets, all I can say is that my hope is to provide more opportunities for us to all get together and sing these songs. Thank you for wanting to be there. You have no idea how much this means."

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Taylor Swift's highly-anticipated 10th studio album Midnights dropped today (October 21) and fans have been going wild on social media. Swift surprised fans with seven bonus tracks when she dropped  Midnights (3am Edition) at 3 am. They include "The Great War," "Bigger Than the Whole Sky," "Paris," "High Infidelity," "Glitch" "Would've, Could've, Should've" and "Dear Reader." As promised, she released the music video for track 3: "Anti-Hero." Per her Midnights Manifest schedule, lyric videos to the album will be released at 8 pm ET Friday.

Directed by Swift herself, the award-winning singer-songwriter dropped Easter eggs and cinematic parallels throughout the whole video, calling back to previous eras. Here's a thread pointing out all of those hidden details from the mastermind herself. As always, Swift took to Instagram to debut some behind-the-scenes pictures from the “Anti-Hero” music video shoot. The singer introduced the video by writing, “Watch my nightmare scenarios and intrusive thoughts play out in real time.”

Watch the “Anti-Hero” music video below.

Swift wrote of her bonus tracks, "Surprise! I think of Midnights as a complete concept album, with those 13 songs forming a full picture of the intensities of that mystifying, mad hour. However! There were other songs we wrote on our journey to find that magic 13. I’m calling them 3am tracks. Lately I’ve been loving the feeling of sharing more of our creative process with you, like we do with From The Vault tracks. So it’s 3am and I’m giving them to you now."

One of the bonus tracks in particular was noticed by Swifties as being a dig at Taylor's ex-boyfriend John Mayer. She already wrote "Dear John" about him on her Speak Now (2010) album. The two dated briefly between 2009 and 2010, when she was 19 and he was 32. Now, track 19, titled "Would've, Could've, Should've" seemingly calls out Mayer once more, firing up Swifties once again. The song's chorus features lyrics: "I damn sure never would've danced with the devil / At nineteen / And the God's honest truth is that the pain was heaven / And now that I'm grown, I'm scared of ghosts / Memories feel like weapons." Following that, Swift's lyrics are: "If you never touched me, I would've / Gone along with the righteous."

"Taylor really put Would’ve, Could’ve, Should’ve, a song directly about her relationship with John Mayer when she was just 19, as TRACK 19 ON THE ALBUM. SHOTS WERE FIRED," wrote one person on Twitter. "john mayer was sleeping peacefully but was awoken at 3am with a chill down his spine" wrote another. "something tells me john mayer just jumped out of his sleep with a gasp. i know he felt a shift," wrote one person. Another found it amusing that Mayer was called out, writing, "i cant stop laughing taylor really said actually i don't want to wait for speak now taylors version to be released to drag john mayer i need him to suffer NOW."

Check out the songs from Midnights below: