Florida Has The #1 Worst City For Hotel Service In The US
When you’re planning a vacation, what’s one of the first things you do? Looking for a place to stay would probably top the list. And how do you decide where to stay once you’ve picked a destination? If you’ve not been there before, you’ll probably consider the reviews of previous guests.
Well, these reviews aren’t too friendly for some hot spots for vacation travel in Florida.
The crew over at PlanetWare recently did an analysis of hotels across the country. In this study, they determined the hotel cities with the worst service in the United States. Unfortunately, we are seeing a few Florida locations at the top part of this list.
In the study, it is mentioned that an enjoyable overall stay in a hotel isn’t just about what happens in the room. Sure, cleanliness is of upmost importance for most, but so is attentiveness of the staff. To determine these rankings, they searched through millions of reviews, looking for comments about hotel staff and the overall customer service.
What did they find? The #1 worst city for hotel service in the country is Miami. One in five of the reviews contain a negative mention. Some of the most common complaints were rooms smelling of smoke, not enough toilet paper, bed bugs, thin walls, and bad service.
Don’t get too excited, that’s not the only Florida location on the list. Here are some more of the worst ranking cities in Florida.
- #4. Siesta Key
- #10. Key West
- #12. Panama City Beach
- #15. Fort Lauderdale
- #19. Daytona Beach
The study was recently done, in April 2023. PlanetWare analyzed 7.8 million TripAdvisor hotel reviews across more than 9,000 hotels in 95 US cities. On average, they analyzed 94 hotels per market and 870 reviews per hotel. Read the full study here.